The discussion of Job Description (JD here on out) is something that comes up at least once a day, if not more, in our line of work.
"Why?" you ask...
As a society, we're so focused on productivity, striving to be effective and efficient, that we think if we write up or have written up a JD (typically, once about 5 years ago) that people will magically be more effective and efficient.
While we certainly need the structure of a helpful JD (which will be a separate post in and of itself) as leaders we must remember that a JD must have the "implied" or more "intangible" effects of an ideal team player captured inside of them.
Enter the one and only Seth Godin. He shares a brilliant post on what is missing in our modern day JD. Please take this his brief write up to heart and set your people up for a win by integrating this into your organizational culture.
Pulling for you,
Missing from your job description
If you're working in an office, here are some of the checklist items that might have been omitted:
- Add energy to every conversation
- Ask why
- Find obsolete things on your task list and remove them
- Treat customers better than they expect
- Offer to help co-workers before they ask
- Feed the plants
- Leave things more organized than you found them
- Invent a moment of silliness
- Highlight good work from your peers
- Find other great employees to join the team
- Cut costs
- Help invent a new product or service that people really want
- Get smarter at your job through training or books
- Encourage curiosity
- Surface and highlight difficult decisions
- Figure out what didn't work
- Organize the bookshelf
- Start a club
- Tell a joke at no one's expense
- Smile a lot.
Now that it's easier than ever to outsource a job to someone cheaper (or a robot) there needs to be a really good reason for someone to be in the office. Here's to finding several.